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Masley And Associates Computer And Network IT Repair Sales And Service Colorado Springs |
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Written by Michael
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Saturday, 10 November 2007 |
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Page 2 of 2
COMPUTER SUPPORT NETWORK
Huntington Beach, CA 1993-1994
General Manager
• Responsible for hardware and software system configuration, installation, repair and maintenance on Microsoft and Novell networks, PCs and printers.
• Managed large team with diverse backgrounds to consistently provide increased customer satisfaction and system performance.
• Supervised staff of seven computer and network technicians
• Managed daily company operations and client accounts.
• Designed, configured and installed Novell Networks and PC systems.
• Provided technical and cost considerations for proposals to satisfy customers.
• Sourced vendors and provided on-site technical support on workstations and network hardware and software
EDUCATION, CERTIFICATION AND SECURITY CLEARANCE
Education:
• California State University Fullerton
Novell Certified Network Administration and
Engineering Program – Graduated in the top 10% of the JTPA Grant Class of 93
Certification:
• CNE
• CNA
• MCSE
Security Clearance:
• SECRET, United States Department Of Defense 2005
TECHNICAL SKILLS
• Networking: Wireless Networking
• 10/100/1000 Ethernet
• Optical Networking
• Switching/Bridging (VLAN, Spanning Tree)
• VPNs, LAN/WAN/MAN
• TCP/IP Protocol
• IP Addressing and Subnetting
• IP Access Lists, Routing Protocols
• Token Ring, ATM
• Frame Relay
• HP OpenView NNM
• Cisco Works for Switched Internetworks
• Resource Manager Essentials
• Cisco Security Management Center (PIX, IDS)
• Microsoft Visio
• WebNM
• IBM compatible computers
• Windows Enterprise Server, Small Business Server and Workstation 2003/2000/NT/XP/Vista
• Exchange 5.5/2000/2003
• Remote Desktop Management
• Microsoft Office 2003/2000/XP
• Windows Vista
• Norton
• Remedy
• Compupic Pro
• Network Security
• MicroStation
• (95/SE/J/8) HP Openview
• OSPF,BGP,VLAN,IPSEC, routing and bridging protocols
Hardware:
• Cisco 2600/3600/4000/7200/7500 series routers
• Cisco Catalyst 1900/2900/5000/5500 series switch
• Cisco 3550 Multilayer Switch
• Cisco PIX Firewall
• Cisco IDS 515E
• CAD/CAM Systems
• Netopia Routers
• IBM Workstations and Servers
• Printers
Software/OS:
• Microsoft Windows (all versions)
• Novell 3.1-5.1
• UNIX
• Microsoft Exchange
• Microsoft Office
• Word Perfect
• AutoCAD
• MAPICS
• Rhumba Reflections
• ISA Server RAID Storage Devices SAN Storage Devices
Programming:
• Visual Basic, Basic
• COBOL
• FORTRAN
• SQL
• Oracle and DBASE
• HTML
What this means to our clients is greater efficiency. While it would be no problem to use a high school “geek” to add memory to your home computer, most businesses would not want a high school “geek” working on their business network yet sometimes that is exactly what happens to some unfortunate businesses.
So how does an unknowing business find true IT professionals who are competent and capable of working on their systems and network?
1. Ask exactly which ceritifications they have and make sure they are certified in the “Top Three” – Microsoft, Novell and Cisco(they take years of study and practice to obtain). Most computer consulting companies find high school “geeks” willing to work for $20 per hour or less, get them their A+ certification(a one-day, basic PC knowledge test) and charge you more than $75 per hour for them! The truth is most other computer consulting companies are only qualified to replace memory or adapter cards in a PC.
2. Ask for references.
3. Ask for a guarantee.
4. Check BBB.com The Better Business Bureau for the company’s rating.
5. Ask how long they have been working in the IT industry and a description of some of the larger, more complex projects they have worked on.
The bottom line is your network is critical to your business and belongs in the hands of the professionals in order to save you time, money and effort. We are the professionals. Think of us as your outsourced IT department. Contact us today we are always available for hire.
Contact Us
Masley And Associates Computer And Network IT Repair Sales And Service
2614 West Serendipity Circle #312
Colorado Springs, CO 80917
(719) 649 – 7451
http://www.masleyassociates.com
http://www.masleyassociates.info
http://www.masleyassociates.com/wordpress
http://www.masleyassociates.com/roxymuzick
E-Mail:
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Last Updated ( Sunday, 11 November 2007 )
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