EMC on IT Infrastructure Library (ITIL)

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Join Glenn O'Donnell, EMC principal product marketing manager, as he offers some practical, well-informed guidance on achieving a successful IT Infrastructure Library (ITIL) implementation. ITIL has become enormously popular as a definition of best practices for IT operations, due to the increased need for operational discipline in IT. Find out how your organization can benefit from ITIL. For more information visit EMC: http://www.emc.com/products/software/smarts/adm/

Category: People
Uploaded: October 18th, 2007 @ 1:48 pm
Author: PointBB

Length: 06:32
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Views: 6,429

Tags: chalk emc glenn infrastructure it itil library management o'donnell resource smarts talk whiteboard

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