hypnotyzedtube (November 13th, 2008 @ 11:55 pm)

30 Inch Dell monitors

leadboomerang (November 11th, 2008 @ 7:46 pm)

SILLY SILO FTW! In other news, the Outlaw is my favorite rollercoaster ever.

Mariachei (November 11th, 2008 @ 2:24 am)

What type of monitors are in the backround? if anyone could tell me I would apreaciate it. They look very big, clean, and sexy.

victort08 (November 7th, 2008 @ 8:13 am)

Sell at MSRP? You're a fucking shill. You sell PCs, TVs, appliances, and such at MSRP. But everything else in the store is horribly marked up, sometimes 2-3 times MSRP. I don't know how you can justify it, though. It would cost me less to have a new hard drive overnighted to my house than to buy the same drive at Best Buy. And Best Buy buys those products at MASSIVE bulk discounts. They buy, say, Monster Cables at $5 a pop and sell it at $50 since they're the big moneymakers for console sales.

kmsprincess (November 7th, 2008 @ 7:38 am)

I usually recommend between the cheapest one, depending on the customer's needs of course. If they don't care, I'll sell 'em the cheapest. If they are gaming I might recommend a bit higher wattage. It depends on what THEY want. I check the power supply for free to see if it is dead, tell the customer to go pick one out (might give them a few tips based on what I know about them) and let them know we can install it. And done. And we don't set MSRP, which, btw, is what we sell our products at.

Thatboyk (November 7th, 2008 @ 7:36 am)

you know what they might be a rip off but guess what just because you dont pay for their service another person will.Like Pirillo said it all comes down on the management because there the ones that hired the people. There are some good geek squad people and there some horrible ones but I actually talk to a friend that used to work at one and he told me straight up that it's all about up selling. But hey it's a business and there gonna take advantage on the average person who doesn't know much.

TweEkc (October 27th, 2008 @ 1:04 am)

working for the geeksquad, i can honestly say that there is no price gouging at my store. its absurd to sell any powersupply for 200 dollars...yes, there are some that we sell, but we by far do not recommend that one.

inachu (October 25th, 2008 @ 12:29 pm)

75% of the time geek squad is a rip off. had a bad pc..... they dropped by. they advised to just buy a new pc after seeing it would not boot. they charged $320 for that advise. took it to work and the pc tech chkdsk and defragged it. it now works fine.

AncientSkill (October 24th, 2008 @ 11:54 pm)

Geek Squad makes me rofl. All of the "agents" I have ever talked to (out of curiosity) are basically dropouts from the local tech college. And MARKUPS FTW!!!

victort08 (October 24th, 2008 @ 5:49 pm)

A PC under warranty would just be shipped to the manufacturer, or if it's under the store warranty, they'd replace the PSU with a unit in stock. Otherwise they'd just gouge the customer's eyes with the $200 for a PSU worth no more than $40. Selling products with markup is one thing. Price gouging is another. Best Buy practices the latter.

kmsprincess (October 24th, 2008 @ 8:17 am)

I have never seen anyone in GS send a computer in for a dead power supply. We don't make money on things being sent to Service so we prefer to do it in store. If the power supply is dead, they can pick out the product they want off the shelf and we install it if they wish. Just that simple. As for selling products with mark-up, etc.. A.we aren't on commission B.what you think a company is just going to sell products that we sell for the same price we paid the manufacturer? Yeah..um, study econ.

Martyrsaint777 (October 20th, 2008 @ 9:37 am)

Knowing someone at the store is almost a 100% sure fire way of getting a job...(speaking from experience). Funny how my Customer service experience at ticketmaster was worth more than my 8 years computer repair experience. I refuse to let my store change my motto. TECH first, sales second. Giz